dear friends,

At Aunt Sadie’s, we strive to provide outstanding customer service, it was one of the original values on which the company was founded, and it remains a top priority today.

If for any reason you’re not satisfied with your Aunt Sadie’s Candle purchase, (e.g. unhappy with the fragrance you ordered and received, unhappy with the burn performance, have a question about our candles or have any issue while shopping on our website or enjoying our candles) please email co-founder Gary Briggs at gbriggs@auntsadiesinc.com. Rest assured, your comments will be addressed quickly and your problem will be resolved. We wouldn’t settle for anything less, and neither should you.

We greatly appreciate that you put your trust in Aunt Sadie’s Candles and hope to have you as a repeat customer for many years to come.

Warmest regards,

Brian Schnetzer & Gary Briggs 

co-founders